This New Payment Option
Changed the Way Filipinos Travel
One year after TravelBook.ph launched their exclusive and most convenient payment option, Filipinos had travelled further—and farther.
Since its launch last May 2016, thousands of
Filipino travelers have been able to skip initial transactions and upfront
payments in favor of just paying on the day of their check-in.
Most e-commerce outfits, including online travel agencies (OTAs), require their customers to make initial transactions through credit card payments or over-the-counter deposits in order to complete reservations. While such process is important and necessary, TravelBook.ph—the leading OTA dedicated to offering hotel accommodations in their best value, wants to make traveling easier right from the very beginning.
Pay-At-Hotel is
the fastest-growing new payment method in the Philippines
It has just been a year since Pay-At-Hotel, No Credit Card Needed was
launched but TravelBook.ph has already encouraged more
than 1,100 of their hotel partners nationwide to adopt this new
type of payment option. Many of the popular and big chain hotels have also
joined this program.
Highly-regarded hotels
in key areas that offer Pay-At-Hotel, No Credit Card Needed.
It wasn’t an easy feat to achieve, and as far
as TravelBook.ph is concerned, this is just the beginning. Although it has been
fulfilling for the leading OTA to have more partners in providing hassle-free
booking experience to Filipinos, it has also been a challenging first year for the
company with their Pay-At-Hotel, No Credit Card Needed option
“Initially, most of the hotels hesitate and
decline to join the service since there is always the possibility that guests
will not show up on their check-in date and not pay the cancellation fee,” says
Mr. Takumi Nakazawa, General Manager of TravelBook Philippines, Inc.
Hotel partners with TravelBook.ph sales representatives
Recognizing this dilemma, TravelBook.ph
approached their hotel partners one by one to encourage them to join the
program and ensure each of them that the risk of no show will be properly
addressed.
“In order to use Pay-At-Hotel, No Credit Card
Needed, the customer must apply for a TravelBook.ph free membership first,” Mr.
Nakazawa explained. “If the customer
violates our terms and conditions by not showing up or not paying the
cancellation fee, we will suspend this payment option from the member’s account
for the time being.”
With this in mind, the company set terms and
conditions to make sure that their members adhere to proper customer behavior
so they can continuously enjoy the benefits of this hassle-free option.
Because of the convenience that comes with
Pay-At-Hotel, No Credit Card Needed, Filipino travelers have already been using
this payment method when booking their hotel accommodations.
More and more travelers are shifting to Pay-At-Hotel payment option
In just a span of one year, TravelBook.ph has recorded an unprecedented
growth in bookings made using Pay-At-Hotel, No Credit Card Needed. As of April 2017, Pay-At-Hotel bookings has an
average YOY growth
rate of 691%—an outstanding percentage
recorded almost a year after its launch. That’s almost seven times higher in
just eleven months (April 2017 vs. May 2016).
As shown in the graph above, it is clear that Pay-At-Hotel bookings have
significantly increased month after month since May 2016, most especially
during the months of November, March and April, which are considered as peak
seasons. This means that more and more travelers have chosen to book their hotel
accommodations using this payment option over the course of a year.
“The Pay-At-Hotel method of TravelBook.ph is one that is frequently
selected by clients because of its convenience,” says Rio Tolentino, General
Manager of Rio Suites in Mandaluyong City. He also added that some clients are
not comfortable using their credit cards for online purchasing and that this
payment method “made it easier for them to book an accommodation that best
suits their budget.”
With an astounding growth like
this, TravelBook.ph is determined to further expand this payment method to
hotels and resorts in every region of the Philippines so that many Filipinos
can see more of this lovely country and travel more. An innovation like
Pay-At-Hotel, No Credit Card Needed is only as good as its reach and
effectiveness, and by increasing its accessibility, Filipinos, no doubt, will
be able to travel in the most convenient way possible.
Fearless and hassle-free payment method for everyone
Pay-At-Hotel, No Credit Card
Needed is TravelBook.ph’s answer to online booking inconveniences that are
usually faced by Filipino travelers who do not own credit cards.
“Filipinos are still averse or allergic to credit cards,” says a report released by The Credit Card Association of the Philippines (CCAP). Since most OTAs require credit card details to complete transactions, this has become a usual problem when booking online because 90% of Filipinos are non-credit card holders.
Even during instances when customers do have
credit cards, Filipinos are still hesitant to provide details online because of
the threat of fraud and fear of identity theft that are commonly associated
with online transactions.
In addition, Pay-At-Hotel, No Credit Card Needed also meets the customer demand for convenient transactions. Since this payment method allows direct transactions with the hotel of their choice during their check-in date, it further cuts out the inconvenience as travelers no longer have to find time to look for banks or payment centers for over-the-counter deposits or transactions. All they need to do is show up on the day of their check-in and pay at the hotel’s reception.
By tapping a huge potential market and providing the most convenient of transactions, TravelBook.ph is able to remove online booking inconveniences and attract more vacationers to travel further.
Without a doubt, Pay-At-Hotel,
No Credit Card Needed revolutionized the way customers pay for their online hotel
bookings. It has proven to be the most beneficial payment option to date as it
opens endless opportunities for Filipinos to travel and explore the Philippines.
Want to use
Pay-At-Hotel, No Credit Card Needed for your next hotel reservation? Register
now as a TravelBook.ph member for free by visiting https://www.travelbook.ph/.
###
For more details, please contact:
Business Planning Officer
+63 (998) 840-4855
+63 (2) 662-1113
Sharah Pinky Librada
Business Development
Manager
+63 (917) 530-7464
+63 (2) 662-1113
About TravelBook.ph
TravelBook.ph is the leading online travel e-commerce company (online travel agent or OTA) in the Philippines dedicated to offering great value hotel bookings and with a varied selection of Philippine hotels and resorts in Baguio, Batangas, Bohol, Boracay, Cebu, Davao, Laguna, Metro Manila, Palawan, Pampanga, Tagaytay, Zambales, and more. A total of 3,200 affordable hotels are currently listed in Travelbook.ph.
TravelBook.ph also offers the best / lowest prices with attractive discounts for hotels and resorts and innovative payment options without credit card - “Pay at Hotel, No credit card needed.”
Travelbook.ph also offers exclusive reward points:
Customers also automatically earn back 5% of the total amount they spend as
reward points, which they can use to get discounts on their future bookings (1
point is equivalent to PHP 1.00).
Customers can also use TravelBook.ph’s convenient mobile app to book accommodations on the go. It is available on the App Store and Google Play.
Lastly, TravelBook.ph is a proud Philippine-based company with 24/7 support. It has a Filipino call center ready to assist customers anytime. They can be reached through these numbers:
Landline: +63 2 662 1111 Globe:
+63 917 850 9029
Sun: +63 925 887 2835 Smart:
+63 998 961 3012
To know more about convenient and affordable hotel bookings all over the Philippines, visit www.travelbook.ph. Follow TravelBook.ph on Facebook at www.facebook.com/TravelBook.ph/, Twitter https://twitter.com/travelbookph, and Instagram https://www.instagram.com/travelbookph/.
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