Quality assurance and food safety are at the core of Pepsi-Cola Products Philippines, Inc.’s (PCPPI) operations. The organization recently reinforced their commitment to uphold excellence in line with PCPPI and PepsiCo’s observance of World Quality Month this November.
“Customer
satisfaction drives our commitment to excellence at PCPPI. We encourage
employees to perform beyond expectations in line with our vision to be the
country’s leading beverage company,” said PCCPI president and CEO Frederick D.
Ong.
Compliance
to stringent safety regulations ensures quality at PCPPI. All facilities
received the Safety Seal Certification from the Department of Labor and
Employment (DOLE), certifying all plants and offices practice public health
standards and occupational safety and health standards set by the government.
PCPPI was also recognized for its compliance and enforcement efforts of
COVID-19 health standards.
Accreditation
and Certification
The Food and Drug Administration (FDA) is among the various organizations conducting regular audits on PCPPI’s facilities. Aside from ensuring compliance to food safety regulations, the FDA reviews PCPPI’s implementation of Current Good Manufacturing Practices (cGMPs) and compliance to the provisions of the facilities’ Licenses to Operate.
Currently,
six of PCPPI plants have retained their Food Safety System Certification (FSSC)
V5.1 through a comprehensive audit by reputable testing, inspection and
certification authority SGS in early 2022.
PCPPI’s plant in San Fernando, Pampanga also completed the first
McDonald’s Social Welfare Accountability (SWA) and Supplier Quality Management
System Audit (SQMS).
Quality and
Food Safety Training
At PCPPI,
development programs are in place to support ongoing learning for employees and
business partners. Since 2015, over 1,800 employees and partners have enrolled
in Level 1 Capability Building Program courses to broaden their understanding
about quality assurance and food safety. Courses include Food Fraud Mitigation,
Vulnerability Risk Assessment, and Statistical Process Control.
PCPPI’s pool
of PepsiCo-certified site expert trainers have also conducted nearly 5,000
training hours. Certified training leaders have also completed courses focused
on improving product quality and productivity.
Fostering
Values through Engagement
Among
PCPPI’s initiatives to further enhance the company-wide commitment to
excellence are regular communication on policy updates, as well as best
practice sharing across teams. Employees also undergo refresher courses on
managing customer feedback in compliance with national regulations.
The
organization’s focus on ensuring product and service quality goes beyond mere
process. PCPPI upholds excellence as one of its core values. “Excellence is a
shared responsibility. By holding ourselves accountable to our standards, we
aim to continuously inspire our employees to remain steadfast in our commitment
to delivering the best value to all our stakeholders,” added Ong.
PCPPI is the
exclusive manufacturer of PepsiCo beverages in the country. It sells well-known
brands such as Pepsi-Cola, Mountain Dew, 7-Up, Mirinda, Mug, Gatorade,
Tropicana, Lipton, Milkis, Aquafina, and Premier.
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